Patient Feedback

Generally, how easy is it to get through to the surgery on the phone?

Did you feel you were offered an appointment in a suitable timeframe for your need?

How long do you normally have to wait until you are seen for your appointment?

How would you rate the way you were treated in relation to dignity and respect by our staff?

Excellent Good Satisfactory Poor Very Poor N/A

Last time you saw or spoke to a GP/ Nurse from your surgery, how good were they at listening

Last time you saw or spoke to a GP/ Nurse from your surgery, how good were they at explaining tests and treatments?

How likely are you to recommend our service to friends and family if they needed similar care or treatment?

Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't know