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Patient Feedback
Generally, how easy is it to get through to the surgery on the phone?
Very Easy
Fairly Easy
Not Very Easy
Not at all Easy
Did you feel you were offered an appointment in a suitable timeframe for your need?
Yes
No
The surgery is currently using a triage system. How would you rate this?
Excellent
Good
Satisfactory
Poor
Very Poor
N/A
How would you rate the way you were treated in relation to dignity and respect by our staff?
Excellent
Good
Satisfactory
Poor
Very Poor
N/A
Last time you saw or spoke to a GP/ Nurse from your surgery, how good were they at listening and dealing with your concerns?
Very Good
Good
Neither good nor poor
Poor
Very Poor
If you have needed to visit the surgery, how would you rate your experience?
Excellent
Good
Neither good nor poor
Poor
Very Poor
Not Applicable
Thinking about the service we provide, overall how was your experience of our service?
Very Good
Good
Neither good nor poor
Poor
Very Poor
Don't know
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